Tech2Desk X3 Maintenance Application Terms and Conditions
These terms and conditions (“Terms”) govern your use of the Tech2Desk X3 Maintenance Application (“X3 Maintenance App”), provided by Tech2Desk (“we,” “us,” or “our”). By using the X3 Maintenance App, you agree to abide by these Terms. If you do not agree to these Terms, you may not use the X3 Maintenance App.
1. License
a. Grant of License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the X3 Maintenance App solely for your personal or internal business purposes.
b. Restrictions: You may not (i) modify, adapt, alter, translate, or create derivative works of the X3 Maintenance App; (ii) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the X3 Maintenance App; (iii) sublicense, lease, sell, or distribute the X3 Maintenance App; (iv) use the X3 Maintenance App for any illegal or unauthorized purpose; or (v) remove, alter, or obscure any copyright, trademark, or other proprietary rights notices.
2. Plans
a. Free Plan: The Free Plan includes access to basic features of the X3 Maintenance App at no cost. However, support options may be limited, and additional features may be restricted.
b. Paid Plan: The Paid Plan includes access to advanced features of the X3 Maintenance App for a fee. This plan may offer enhanced support options and additional functionalities compared to the Free Plan.
3. Privacy
a. Data Collection: By using the X3 Maintenance App, you agree to the collection, use, and sharing of your information as described in our Privacy Policy.
b. Security: We take reasonable measures to protect your data; however, we cannot guarantee absolute security. You are responsible for safeguarding your login credentials and preventing unauthorized access to your account.
4. Termination
We reserve the right to suspend or terminate your access to the X3 Maintenance App at any time without prior notice if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to the X3 Maintenance App or our users.
5. Modifications
We may update or modify these Terms from time to time without prior notice. Your continued use of the X3 Maintenance App after any changes indicates your acceptance of the updated Terms.
6. Disclaimer of Warranty
THE X3 MAINTENANCE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
7. Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE X3 MAINTENANCE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR THE USE OF THE X3 MAINTENANCE APP.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
9. Contact Us
If you have any questions about these Terms, you can find our contact details at https://tech2desk.com/contact-us/
10. Remote Access
By using the X3 Maintenance App, you grant us permission to remotely access your machine for the purpose of providing technical support, troubleshooting, and resolving issues related to the X3 Maintenance App. This access may involve viewing system information, configurations, and files stored on your machine. You acknowledge that this access may be necessary for diagnosing and resolving technical issues efficiently. We will make reasonable efforts to ensure the security and confidentiality of any data accessed during remote sessions and will not access any unrelated data without your explicit consent. You may revoke this permission at any time by discontinuing the use of the X3 Maintenance App or by notifying us in writing.